AutoFy • Help & policies

Privacy Policy

Last updated: 6 September 2026

This policy describes how AutoFy handles information through the AutoFy mobile app and website, including vehicle listings, dealer accounts and business records.

Information we collect and use

  • Account information: name, email, phone number and password credentials, used for registration, authentication, account recovery and support.
  • Business and vehicle information: business names, addresses, contact details, registration information, vehicle specifications, prices, photos, inspection information and location coordinates you provide, used to manage inventory and display listings.
  • Transaction and financial information: buyer and seller details, signatures, vehicle purchase and sale records, document handover information, expenses, subscription billing, vouchers and payment references, used for receipts, payments and reports.
  • Device information: device identifiers, device name, operating system, IP address and push notification tokens, used to manage sessions, login limits and notifications.
  • Communications: enquiries, notifications and information supplied when requesting help.

Public information and sharing

Published listings can show vehicle photos, business and seller contact information and locations. Information entered in a listing should be information you intend to make public. Shared receipt and signature links allow people with those links to access the related document; share them carefully.

AutoFy uses service providers for hosting, email delivery, Firebase push notifications and payment processing through 1Link. They receive information needed for those services. Website assets delivered by external content networks may expose connection information such as your IP address to those providers. Records may also be disclosed when necessary to meet applicable legal obligations or resolve disputes.

Permissions and your choices

Where the app requests camera, photo, location or notification access, you can control that permission in device settings. Information you choose to upload is stored with the relevant listing or record. Withdrawing a device permission does not remove information already submitted. You can update account information through your profile and request help with access or corrections.

Account closure and retention

You can request account deletion on this website without installing the app. Confirming the request immediately disables access, revokes login and push notification tokens, clears outstanding password reset tokens and renames the account email with a deletion suffix. This is account closure; it does not automatically erase all personal information.

Vehicle, transaction and related financial records are retained for the lifetime of the service to maintain historical reports.

Account identifiers and related business records remain linked so historical reports continue to work. Names, signatures, contact details and other personal information contained in those records may remain. The deletion request is recorded for review; no automatic personal-data erasure or backup removal deadline is currently implemented.

Security

Passwords are stored as hashes and account access is authenticated. Keep your password and document sharing links private. No storage or transmission method can guarantee absolute security.

Children

AutoFy is intended for adults managing vehicles and business transactions, and is not intended for children. Contact us if you believe a child has provided personal information.

Contact and changes

For privacy questions, correction or deletion follow-up, use our support page. Policy changes will be published here with an updated date.